Helpful organisations
Below is a comprehensive contact list of places and organisations, including support services, financial help, and advocacy, that might be helpful for people with disability, their families, and support providers.
Government resources
- NDIS (National Disability Insurance Scheme):
Helps pay for accessible housing (Specialist Disability Accommodation – SDA) and support services, like home modifications, depending upon eligibility.
Visit www.ndis.gov.au or call 1800 800 110. - National Injury Insurance Scheme Queensland (NIISQ):
Provides necessary and reasonable treatment, care and support to people who have serious injury and ongoing impairments due to a motor vehicle accident after July 1, 2016.
Visit www.niis.qld.gov.au or call 1300 607 566. - Queensland Community Support Scheme (QCSS):
Provides low intensity, time limited supports to assist people not eligible for the NDIS to live independently, increase social connections and participate in the community.
Visit www.serviceavailabilityregister.com.au or call 1800 600 300. - Queensland Department of Housing and Public Works:
Provides social housing, emergency housing, and rental assistance.
Visit www.qld.gov.au/housing or call 13 QGOV (13 74 68). - Residential Tenancies Authority (RTA):
Offers advice on your rights as a tenant and helps solve disputes.
Visit www.rta.qld.gov.au or call 1300 366 311. - Disability Gateway – Commonwealth (National) government:
Helps people with disability, their families and carers find the information, services and support they need in Australia.
Visit www.disabilitygateway.gov.au or call 1800 643 787. - NDIS Quality and Safeguards Commission:
Contact the NDIS Commission if you have a complaint about NDIS services in all states and territories.
Visit www.ndiscommission.gov.au or call 1800 035 544. - Report an issue with a residential service (e.g. hostels and boarding houses):
Operators are required to comply with Accreditation Standards. If you are concerned about the way a residential service is operating, or you think a boarding hostel or rooming accommodation may not be registered, you can email
regulatoryservices@housing.qld.gov.au, call (07) 3013 2666 or
visit www.qld.gov.au/housing/emergency-temporary-accommodation/rooming-accommodation/residential-services/report.
Community and advocacy organisations
- Queenslanders with Disability Network (QDN):
Supports people state-wide with disability through information, peer support and resources.
Visit www.qdn.org.au or call 1300 363 783. - Mob4Mob:
Is the peak body here in Queensland for First Nations Mob with a disability, their family, friends, and carers. They have yarn-ups, meetings and hold community events. They will listen to your stories and experiences. Then ‘proper way’ they take your stories to the Government and start up a real conversation about how things can change for the better.
Visit www.mob4mob.org.au or call (07) 3059 5353. - Staffing Options:
A collection of resources to assist people to direct and manage their disability supports and funding.
Visit www.staffingoptions.com.au or call (07) 3254 1000. - Queensland Advocacy for Inclusion (QAI):
QAI is an independent, state-wide community-based systems and legal advocacy organisation for people with disability. QAI also has a Human Rights Telephone Legal Advice Service.
Visit www.qai.org.au or call (07) 3844 4200. - Disability Advocacy Pathways (Pathways) service:
Links people needing individual advocacy support to independent advocacy organisations across the state.
Visit www.disabilitypathways.org.au or call 1800 130 582.
Specialist individual advocacy services
- AMPARO Advocacy:
Helps people with disability from different cultures.
Visit www.amparo.org.au or call (07) 3354 4900. - Aged and Disability Advocacy Australia:
Helping First Nations people with disability.
Visit www.adaaustralia.com.au/first-nations-yarn2action or call 1800 718 969. - Queensland Advocacy for Inclusion:
Supporting children and young people with disability (0-18 years).
Visit www.qai.org.au or call 1300 130 582.
Regional individual advocacy services
- Speaking Up for You (SUFY):
In Brisbane and Moreton Bay areas.
Visit www.sufy.org.au or call (07) 3255 1244. - People with Disability Australia (PWDA):
In Noosa, Sunshine Coast and Gympie areas.
Visit www.pwd.org.au or call 1800 422 015. - • Aged and Disability Advocacy Australia (ADA Australia):
In Redlands, Logan/Beenleigh, Gold Coast and Central Qld areas.
Visit www.adaaustralia.com.au or call (07) 3637 6000;
Information and Advice or Free Call: 1800 818 338. - The Advocacy and Support Centre (TASC):
In the Toowoomba, Ipswich, Roma, Hervey Bay, Bundaberg, Goondiwindi and greater south-west areas.
Visit www.tascnational.org.au or call (07) 4616 9700. - Rights in Action Inc:
In Cairns, North Queensland, Far North Queensland and the Townsville areas.
Visit www.rightsinaction.org or call (07) 4031 7377. - Capricorn Citizen Advocacy:
In the Rockhampton, Banana, Barcaldine, Barcoo, Blackall- Tambo, Central Highlands, Diamantina, Gladstone, Livingstone, Longreach, Winton, Woorabinda areas.
Visit www.capca.org.au or call (07) 4922 0299. - Mackay Advocacy Inc:
In the Mackay, Isaac and Whitsunday areas.
Visit www.mackayadvocacy.com.au or call (07) 4957 8710. - Tenants Queensland:
Gives advice about renting and your rights as a tenant.
Visit www.tenantsqld.org.au or call 1300 744 263. - Basic Rights Queensland:
Provides legal and advocacy services, including advice around Social Security, disability discrimination and women in the workplace matters.
Visit www.brq.org.au or call 1800 358 511. - Uniting Care Mediation Services:
Provides mediation services covering family, neighbourhood and business disputes.
Visit https://www.unitingcareqld.com.au/services-and-support/family-support/family-law-services/unitingcare-mediation-services or call (07) 5452 9700. - Lifeline Australia:
Provides crisis support to people experiencing emotional distress.
Visit www.lifeline.org.au, call 13 11 14 or text 0477 13 11 14. - CRU – Community Resource Unit Ltd.
Has information in relation to succession planning for families and people with disability support networks.
Visit: www.cru.org.au Telephone: (07) 3844 2211.
Financial support and assistance
- Centrelink:
Provides financial support, such as the Disability Support Pension and Rent Assistance. Visit www.servicesaustralia.gov.au or call 132 717. - Department of Housing and Public Works:
May be able to help with renting, including financial assistance (bond loans, rental grants). Visit www.qld.gov.au/housing/renting or call QGOV (13 74 68). - Home Modification Information Clearinghouse:
Offers tips on modifying homes to make them more accessible.
Visit www.homemods.info. - Caxton Legal Centre Inc.
Provides information and has resources in relation to developing Wills and Trusts in the context of succession planning
Visit: www.caxton.org.au Telephone: (07) 3214 6333.